Terms & Conditions

These Terms and Conditions define the rules for accessing and using the websites, mobile applications, retail locations, and all other digital or physical services provided by S. Rays, Inc., operating as Shady Rays, along with its subsidiaries and affiliated companies. Together, these offerings are referred to as the Services and include all products, content, and customer interactions associated with the brand.

By accessing or using any part of the Services, users confirm that they have read, understood, and agreed to follow these Terms in full. If a user does not accept these conditions, they must stop using the Services immediately. Continuing to use the Services after updates or revisions are posted means acceptance of the changed Terms.

Disputes arising from or related to the use of the Services generally go through a structured resolution process that may include informal negotiation, mediation, and binding individual arbitration. Users agree that disputes will not be handled as class actions or collective proceedings and must instead be resolved on an individual basis. Arbitration procedures, including options to opt out, are described in detail within the relevant dispute resolution section.

The Services are intended for individuals who have reached the legal age of majority in their area, typically eighteen years or older. Access by individuals who do not meet the required age is not permitted.

Shady Rays reserves the right to change, update, or replace these Terms at any time. Any changes take effect once they are published on the website and apply to all later use of the Services. Users are encouraged to review the Terms regularly, as continued engagement with the Services indicates acceptance of any modifications.

Account registration may be needed to access certain features. When creating an account, users must provide accurate and current information and are responsible for keeping their login details confidential. Users are solely responsible for all activity that happens through their accounts and must notify the company immediately if they suspect unauthorized use or a security breach. Accounts that remain inactive for long periods or are found to violate these Terms may be suspended or ended at the company’s discretion.

All intellectual property rights in the Services, including but not limited to text, images, software, designs, trademarks, logos, and other materials, are owned by Shady Rays or its licensors and are protected by applicable copyright, trademark, patent, and other intellectual property laws. Users are granted a limited, non-transferable license to access and use the Services for personal, non-commercial purposes only. Any unauthorized copying, distribution, modification, or commercial use of content is strictly forbidden.

The company follows applicable copyright enforcement standards, including procedures for handling infringement claims under relevant intellectual property laws. Proper notices of alleged infringement may be submitted through designated contact channels, and counter-notifications may be filed where applicable.

Users agree to use the Services only for lawful purposes and in line with all applicable regulations. Prohibited conduct includes unauthorized access attempts, introducing malicious software, impersonating others, interfering with system functions, and misusing content or services. Any violation may result in restricted or terminated access, along with possible legal action.

Certain features, including messaging services, email updates, and SMS communications, may involve optional user consent. Users can opt in or out of these communications at any time, though standard carrier charges may apply for SMS services. Participation in promotional programs such as referrals is subject to eligibility requirements and additional terms.

Shady Rays reserves the right to monitor usage of the Services and take enforcement action when needed, including suspending accounts, cooperating with legal authorities, or taking other protective measures to ensure platform integrity and user safety.

Product availability, pricing, and descriptions may change without notice. While efforts are made to ensure accuracy, errors can occur, and the company reserves the right to correct inaccuracies or cancel affected orders. Product representations such as images or colors may vary depending on display or production differences.

Prescription eyewear and related optical services are subject to additional requirements, including the submission of a valid prescription. Users are responsible for ensuring the accuracy of the prescription information they provide, and such orders are generally final once processed, subject to applicable policy exceptions.

The Services may include links to external websites run by third parties. Shady Rays is not responsible for the content, accuracy, or practices of these external sites, and users access them at their own risk.

All Services are provided on an as is and as available basis without warranties of any kind, whether express or implied. The company does not guarantee uninterrupted operation, error-free performance, or absolute security. To the fullest extent allowed by law, liability for damages arising from use of the Services is limited, and users agree that any claims will be capped accordingly.

Users agree to indemnify and hold harmless Shady Rays and its affiliates from any claims arising out of misuse of the Services or violation of these Terms.

Force majeure conditions, including natural disasters, technical failures, government actions, or other events beyond reasonable control, may affect service performance without liability to the company.

These Terms are governed by the laws of the applicable jurisdiction specified by the company, and any disputes not subject to arbitration will be resolved in designated courts. If any provision is found unenforceable, the remaining provisions will continue in effect.

These Terms represent the full agreement between the user and Shady Rays regarding use of the Services and replace any prior understandings. Additional policies relating to privacy, returns, warranties, and promotions are incorporated by reference and form part of the overall agreement framework.